Su Familia: The National Hispanic Family Health Helpline 1-866-783-2645
Su Familia offers Hispanic consumers free reliable and confidential health information in Spanish and English and helps navigate callers through the health system. Nationwide resources and local referral services are provided depending on the need of the caller. Staffed by bilingual health promotion advisors the helpline provides basic information on a wide range of health topics. Using zip code information to search a database of over 18,000+ providers, health promotion advisors are able to refer consumers to health care facilities in their community. To provide consumers with culturally proficient health information, fact sheets (FAQs) have been developed on a wide array of health topics, including: infant mortality; cancer and cancer treatment; cardiovascular disease; child and adult immunizations; diabetes; HIV/AIDS; Parkinson’s disease, hypertension, MRSA, autism, mental health, and H1N1. FAQs are available on the Alliance website and over half are available in Spanish.
La Línea Nacional Prenatal Hispana, The National Hispanic Prenatal Helpline 1-800-504-7081
The National Hispanic Prenatal Helpline (NHPH) focuses on addressing barriers to receiving prenatal care services among Hispanics by providing access to culturally and linguistically proficient services and information. The NHPH conducts activities geared to provide public information and education on a national level. The NHPH aims to raise awareness concerning the problems of infant mortality, to promote healthy behaviors, and to motivate all women to enter prenatal care early in their pregnancy. Hispanic consumers call from anywhere in the nation and by providing their zip code to our bilingual health promotion advisors they can receive a referral from over 4000 prenatal care providers in their community. A comprehensive bilingual prenatal guide Atención prenatal temprana y periódica – Guía para tener un bebé saludable (Early and Regular Prenatal Care – Helping You Have a Healthy Baby) is available free to consumers and providers and health departments. In addition, numerous fact sheets are available on all aspects of prenatal care.