Su Familia offers free reliable and confidential health information in Spanish and English. Call toll free Monday through Friday 9 am to 6 pm Eastern Standard Time.

Our bilingual health information specialists will provide you with basic health information on a wide range of health topics and can refer you to a health care provider in your community.

Su Familia is a program of the National Alliance for Hispanic Health and is made possible by support from the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA), Office of Minority Health.

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National Hispanic Prenatal Helpline (NHPH) 1-800-504-7081

The National Hispanic Prenatal Helpline (NHPH) is a component of the Maternal and Child Health Bureau's campaign emphasizing early and regular prenatal care. The primary goal of the Bureau's campaign is to increase utilization of prenatal care services and to promote the benefits of prenatal care. The NHPH is designed for Hispanic women planning a pregnancy; Hispanic expectant mothers or mothers of newborns; partners, relatives or friends of expectant mothers; and providers working with Hispanic families. The bilingual (English and Spanish) Helpline has three main functions: 1) to answer questions about prenatal issues in both English and Spanish and in a culturally appropriate manner; 2) to give referrals to local prenatal care services that have the capability of serving Hispanic consumers; and 3) to send out written information to callers about prenatal issues in Spanish and English. The Helpline operates Monday through Friday from 9 a.m. to 6 p.m. EST.

Major accomplishments of the NHPH include:

• The creation of a database listing prenatal care and related services nationwide;
• The development of bilingual and culturally appropriate patient education materials regarding pregnancy and prenatal care; and
• The development of information materials for health care providers working with Hispanics.

The National Hispanic Prenatal Helpline (NHPH) is continuously trying to increase the capacity of its referral services by including as many prenatal care providers nationwide as possible. These activities enable the NHPH to respond effectively to requests from Hispanic consumers for the closest clinic that can meet their prenatal care needs. This month the NHPH handled over 160 calls, 87%of which were requests for referrals to prenatal care clinics. Other issues ranged from questions about HIV and pregnancy to common pregnancy discomforts such as back pain and abdominal cramps. In addition, the NHPH mailed out individualized information packages to follow-up issues brought up during calls.

On September 23-26, 1998, NHPH staff attended a Conference and Exhibition hosted by the Association of State and Territorial Health Officials (ASTHO) and the National Association of County and City Health Officials (NACCHO) in St. Louis, Missouri. Helpline materials were distributed to health officials nationwide in order to continue increasing awareness of the importance of prenatal care and the services the NHPH provides to the community.

As a component of the Maternal and Child Health Bureau's national campaign to promote early and regular prenatal care, the National Hispanic Prenatal Helpline (NHPH) carries out the following main functions: 1) to answer questions about prenatal issues in a culturally appropriate manner; 2) to give referrals to local prenatal care services that have the capability of serving Hispanic consumers; and 3) to send out written information to callers in English and Spanish about prenatal issues. These services are provided by a bilingual (English and Spanish) staff to pregnant women and their partners, families planning a pregnancy, relatives or friends of pregnant women, and prenatal care providers. For information on how to obtain prenatal care or more facts about how to have a healthy pregnancy call the NHPH at 1-800-504-7081, Monday through Friday from 9 a.m. to 6 p.m. EST.For more information, please contact The National Alliance for Hispanic Health at (202) 387-5000.

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National Hispanic Indoor Air Quality Helpline
(NHIAQ Helpline)
1-800-SALUD-12

The National Hispanic Indoor Air Quality Helpline provides bilingual (Spanish/English) information about indoor air pollutants that consumers may find inside their homes, offices, or schools.

Consumers, health and human services professionals, outreach workers, and community leaders from across the United States, Alaska, Hawaii and Puerto Rico can dial 1-800-SALUD-12 (1-800-725-8312) , or 202-265-6388 in Washington, D.C. to speak with a bilingual health information specialist (HIS) Monday through Friday, 9:00 a.m. to 6:00 p.m. eastern time. After business hours, consumers may leave a message and an HIS will return the call the next day during business hours.

What Kind of Information and Services are Available from NHIAQ Helpline?

Technical information on indoor air pollutants:

• Health effects of indoor air pollution; sources of indoor air pollution; testing and measuring radon; and preventing exposure indoor air pollutants.
• Bilingual written information on indoor air quality:
• Radon; lead; carbon monoxide; environmental tobacco smoke; asbestos; volatile organic compounds; household pesticides; biological contaminants; mercury; and asthma.
• Radon test kits for consumers; consumer follow-up with test results; and referrals to other sources for mitigation of existing problem.

Referrals to:

• Other similar helplines; government agencies; EPA's State Indoor Air Offices; EPA Indoor Air Partners; and Hispanic community-based organizations.
• Bibliography of indoor air quality materials available in Spanish. This bibliography lists the name of the publication; brief description of publication; publishing entity and a telephone number for obtaining copies.

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